For ready to ship jewelry and loose gemstones from our collection.
If for any reason you do not like what you have purchased, please return
Within seven days of receipt for a full refund our shipping cost are not refundable. If it was “free shipping” we will charge our shipping and handling cost.
The refund will pay after we get the item.
The item must arrive back in the same condition you got it,
If you make any changes or alteration to the item, I will not be able to take it back.
It should be shipped back using the same description I used when I sent It to you (gold and diamonds are heavily taxed here)
* Resizing cost and any other minor changes are free of charge,
But if you choose to return the item that was re-sized a charge of $50 will apply.
Return Policy for custom made jewelry
Custom orders are not refundable. If you reject made-to-order jewelry for any reason beyond our responsibility, we will charge you 50% of the item price (minimum $400 US) + any extra cost we have like shipping, local customs tax for importing jewelry and gemstones etc’
* Payment plan is not refundable. If you don’t finish the payments, you can use the sum that you paid to buy another cheaper item from my store.If we have done faulty work we will repair (free of charge), or you will get a full refund. If we agree to cancel the payment a 20% of what you paid will pay as a restocking fee. After a month of payment with PayPal, our PayPal commission (5%) will not be refunded
If you want to pay with Klarna I can list the item on Etsy. It will cost extra 6% but the shipping is like a regular payment.
******* Do not ship back before you contact me and got full instructions how to ship.
******* Shipping back only by Courier with full tracking (UPS, DHL, FedEx )
Do NOT ship back with USPS!!
My shipping fee to you are not refundable
The customer will pay all fees associated with returns, shipping cost, taxes and so on.
DO NOT SHIP BACK BEFORE GETTING SHIPPING INSTRUCTIONS FROM ME!